Bookipro Guest App

With the Bookipro Guest App, your guests can check in online, make payments, view invoices, get in touch, access their accommodation, report issues and view house rules all from their mobile.

Everything your guest needs, all in one place.

GuestApp Hero Bookipro 1

Benefits for guests

  • Quick online check-in, with no queues or waiting at reception
  • Flexible arrival with self-service entry
  • Payments, invoices and accommodation details are always available
  • Direct communication with the accommodation via a single channel
  • Report incidents via mobile, with clear tracking

Guests enjoy greater independence, clarity and support throughout their stay, without having to download any apps.

Benefits for the manager

  • Processes linked to the PMS to avoid duplication of work
  • Fewer repetitive messages thanks to centralised information
  • Secure management of documentation, payments, deposits and invoices
  • Remote management of access, requests and incidents
  • A better brand experience to increase return

Bookipro centralises the ranch’s operations so that your team can work with greater control, less friction and greater efficiency.

A guest app designed for every stage of your stay

From pre-check-in to check-out, every feature is designed to streamline the guest experience and reduce operational workload.

Digital registration

Online check-in, document scanning and data transfer to the PMS to reduce errors and waiting times.

Payments and invoices

Charges, deposits, additional services and bills, all accessible from a single portal for guests.

Self-service access

Unique codes, smart locks and remote management to facilitate flexible check-ins without the need to travel.

Chat

Messages from Booking, Airbnb and the web app are consolidated within the PMS with full traceability.

Incidents and surveys

A dedicated channel for requests, fault reports and proactive surveys that help protect your reputation.

Digital guide

Regulations, location details, manuals, local recommendations and emergency information are always available.

100% online registration

Automate guest check-in and avoid manual errors.

  • Digital scanner: automatic scanning of ID cards or passports using a mobile phone.
  • Legal compliance: submission of data to the PMS and the relevant authorities.
  • Automatic reminders: notifications to complete registration before arrival.
Registro digital de huéspedes con Bookipro
Pagos y facturación desde la Guest App

Payments and invoices

Manage payments, deposits and invoices from your mobile.

  • Payment Links: integration with Redsys for accommodation, deposits or extras.
  • Accessible invoices: view and download invoices and itemised statements.
  • Automatic confirmations: instant notifications for guests and managers.

Self-service access

This allows guests to check in independently.

  • Unique codes: temporary digital access codes for each booking.
  • Smart locks: compatible with Akiles, Baintex and Hoomvip.
  • Remote management: access control without the host having to travel.
Llave digital y acceso autónomo para alojamientos turísticos
Chat en línea con huéspedes desde Bookipro

Online Chat

Direct communication with guests

  • Unified chat: messages from Booking, Airbnb and the Guest App in the PMS.
  • Automation: templates for welcome, arrival and departure.
  • Traceability: conversation history to improve tracking.

Complete booking management

Provide guests with a clear channel for managing requests.

  • Amend booking: request to extend or shorten your stay.
  • Incident report: reporting and tracking of faults or requirements.
  • Proactive surveys: identifying dissatisfaction before the review.
Gestión de estancia e incidencias desde la Guest App
Información, normas y guía digital para huéspedes

Digital guide

Turn the Guest App into a digital guide.

  • Digital guide: location, manuals and local recommendations.
  • House rules: quick access to the accommodation regulations.
  • Important documents: maps, emergency information and useful information in one place.

Custom Guest App

The digital experience also conveys who you are. That’s why the Guest App can be tailored to the corporate identity of your accommodation or chain: colours, logo, visual style and messaging that aligns with your brand. A customised Guest App not only streamlines operations:

Turn every digital interaction into an opportunity to strengthen your brand and set your experience apart from the competition.

Logo and colours

Customise the interface so that guests recognise your brand in every interaction.

Comunication

Messages and content that reflect your brand’s tone.

Differentiation

Strengthen your value proposition with your own experience.

Greater customer loyalty

Encourage future bookings and recommendations.

Digitise your guests’ experience with Bookipro

It reduces manual tasks, improves communication and offers a more independent, transparent and professional stay via a single Guest App connected to your PMS.