Roommatik is one of the most advanced solutions for automating check-in, guest identification and key handover at holiday accommodation. Now, thanks to the new integration with Bookipro, hotels, holiday apartments, hostels and holiday management companies can link the two systems to optimise day-to-day operations and offer a smoother, more convenient and self-service check-in experience.
The check-in experience is one of the most important moments for any guest. However, it is also often one of the most time-consuming tasks for reception staff. Handling paperwork, verifying details, handing over keys and dealing with late arrivals can place a significant operational burden on staff.
With the integration between Bookipro and Roommatik, these processes can be automated to reduce manual tasks, streamline check-ins and enhance the guest experience right from the start.
What is Roommatik?
Roommatik is a company specialising in technological solutions for the automation of reception and guest check-in processes. Its tools are designed to reduce manual tasks and make both staff work and the traveller’s experience easier.
Its main solutions include:
- Check-in online.
- Self-service check-in kiosks.
- Scanning and validation of documents.
- Digital signing of documents.
- Automatic key and card dispensers.
- Self-service check-in for arrivals 24/7.
Thanks to these features, accommodation providers can streamline check-in procedures and offer a much more convenient experience for their guests, particularly in cases where guests arrive late or outside normal reception hours.
How does the integration between Bookipro and Roommatik work?
The integration links the two systems to facilitate the flow of information required during the guest check-in process.
In this way, accommodation providers can combine the centralised booking and operations management offered by Bookipro with Roommatik’s reception automation tools.
Once the integration has been set up, the arrival process can be carried out much more efficiently:
- The guest makes their booking.
- Please fill in the information required for check-in.
- The necessary documentation is checked.
- The processes for identification and digital signatures are managed.
- Guests are given access to the key or card collection systems where applicable.
- You can complete the process even outside reception opening hours using the self-service check-in kiosks.
All of this helps to reduce the need for manual intervention and minimise operational errors.
What does this mean for your business?
⚙️ Reduction in administrative tasks
Many teams spend a large part of their working day on repetitive tasks relating to guest registration and managing arrivals.
Automating these processes helps to reduce the administrative burden and allows staff to focus on activities that add greater value, such as customer service or the operational management of the establishment.
⚡ Faster and more efficient check-in
Travellers are increasingly valuing immediacy and independence during their stay.
Thanks to Roommatik, guests can complete most of the formalities before arriving at their accommodation, reducing waiting times and speeding up access to their room or flat.
This is particularly useful during busy periods, when several arrivals are scheduled for similar time slots.
🕒 24/7 self-service check-in
One of the main challenges for many accommodation providers is managing arrivals outside normal reception hours.
Integration with Roommatik makes it easier to set up self-check-in processes that allow guests to access their accommodation at any time of day, even when there are no staff physically on site.
This offers greater flexibility for both the establishment and the traveller.
😊 A better guest experience
The customer experience begins long before they enter the room.
Reducing queues, avoiding unnecessary paperwork and offering a straightforward check-in process helps to create a more positive impression of the accommodation right from the start.
Furthermore, the ability to complete processes digitally meets the expectations of travellers who are increasingly accustomed to technological and self-service experiences.
📈 Greater operational scalability
For managers of holiday apartments, hotel chains or multi-unit accommodation providers, process automation is key to being able to grow without a proportional increase in the workload.
The integration between Bookipro and Roommatik helps to standardise procedures and maintain efficient operations even when the volume of bookings increases.
An integration solution designed for the modern hospitality industry
The digitalisation of the guest experience is no longer a future trend, but a necessity for many accommodation providers seeking to improve their competitiveness and optimise their resources.
The combination of Bookipro and Roommatik enables us to move towards a more efficient operating model, where automation helps to streamline processes without compromising on a high-quality customer experience.
From booking management right through to arrival at the accommodation, this integration facilitates a more streamlined and connected workflow, helping to reduce processing times, improve the guest experience and optimise day-to-day operations.
Would you like to activate it? If you’re already a Bookipro customer, you can contact your support team; and if you don’t yet use Bookipro, request a demo and find out how it can fit into your operations.
